Support

Get help

Email response within one business day. Most issues are resolved in one back-and-forth.

Email us

hello@skipseek.com

Reply to your purchase email so we have your order details automatically. Otherwise, please include:

Common requests

Move my license to a different site

Email us your license key + old site URL + new site URL. We'll reset the activation on our end; you can then activate on the new site.

Lost my purchase email / license key

Email us the address you used at checkout. We'll resend the license email with a fresh download token.

Refund request

Full refund within 14 days of purchase, no questions asked. Email us and we'll process it within one business day.

Feature request / bug report

Email us with as much detail as you can. We read every message and prioritize requests that align with the product direction.

I need a custom design / consulting

The skin's CSS is open and unminified — you can edit any of the CSS variables (fonts, colors, sizing) directly. If you need help, email us and we'll quote.